At L Jacó, we offer international shipping to selected countries through EMS – International Express, a fast and reliable service operated by the Brazilian postal system with delivery handled by the destination country’s postal service.
All our products are made to order, with careful attention to details and premium finishing.
Average production time:
• 2 to 7 business days, depending on the model and production demand.
The shipping transit time starts after the product is manufactured and dispatched.
International orders are shipped via:
Shipping fees are calculated per country and displayed at checkout before payment confirmation.
Below are the average delivery times after the order has been shipped:
Delivery times may vary due to customs processing, local postal services, holidays, or external factors.
International orders may be subject to customs duties, import taxes, or local fees, according to the laws of the destination country.
These charges are not included in the product price or shipping cost and are entirely the responsibility of the customer.
L Jacó is not responsible for customs clearance delays, additional fees, or tax assessments.
Once the order is dispatched, L Jacó is not responsible for:
All shipments are sent with tracking information, which will be provided to the customer after dispatch.
We do not accept returns or exchanges for international orders.
This includes exchanges due to size, model preference, or customer regret.
We strongly recommend reviewing all product details carefully and ensuring correct sizing before completing your purchase.
For guidance, please refer to our sizing and selection guide:
How to Choose the Right Hat – Click here
If you have any questions about international shipping, delivery times, or shipping costs, please contact our team before completing your order.
Our team will be happy to assist you.
Rock Hats
